Information & Links

HCHC
407 South White Street
Mount Pleasant, IA  52641


(319) 385-3141

3-D Tour Map & Directions

Hospital Compare
 

Our Mission Vision & Values

Our Mission

To advance the health of individuals and our communities

Our Vision

To be the health care provider and employer of choice

Our Values

Excellence
S
ervice
T
eamwork
A
ccountability
Respect
T
rust

Patient Satisfaction

At Henry County Health Center, we are committed to providing patients with an exceptional healthcare experience. 

In order to measure if we are achieving this goal, we rely on the patient’s satisfaction survey to reflect their personal experience and overall level of satisfaction with our hospital and staff.  The compiled data from inpatient surveys is known as HCAHPS data (Hospital Consumer Assessment of Healthcare Providers and Systems) and is now available as public information. 

Below are the current results for Henry County Health Center as compared to the State of Iowa average and the National average.

Henry County Health Center       You can compare hospitals at: 
Based on discharge dates: Oct 1, 2006 - June 30, 2007        www.hospitalcompare.hhs.gov
Percentage of patients who gave HCHC the highest possible rating for:  HCHC Score   Iowa Average   National Average
HCAHPS Composites            
  Communication with Nurses (% Always)   83   76   73
  Communication with Doctors (% Always)   86   80   79
  Responsiveness of Hospital Staff (% Always)   73   65   60
  Pain Management (% Always)   72   68   67
  Communication About Medicines (% Always)   70   60   58
Hospital Environment Items            
  Cleanliness of Hospital Environment (% Always)   80   75   68
Quietness of Hospital Environment (% Always) 68 57 54
Discharge Information Composite            
  Discharge Information (% Yes)   81   82   79
Global Items            
  Overall Rating  (% 9 & %10)   73   68   63
  Willingness to Recommend (% Definitely Yes)   73   71   67