Henry County Health Center is committed to providing patients with an exceptional healthcare experience.
In order to measure if we are achieving this goal, we rely on the patient’s satisfaction survey to reflect their personal experience and overall level of satisfaction with our hospital and staff. We also submit quality statistics to IHA's Iowa Hospital Charges Compare so that our current and future patients can determine where our care stands among our peers.
The compiled data from inpatient surveys is known as HCAHPS data (Hospital Consumer Assessment of Healthcare Providers and Systems) and is now available as public information.
Below are the current results for Henry County Health Center as compared to the State of Iowa average and the National average.
Henry County Health Center
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Based on discharge dates:
Percentage of patients who gave HCHC the highest possible rating for:
Communication with Nurses (% Always)
Communication with Doctors (% Always)
Responsiveness of Hospital Staff (% Always)
Pain Management (% Always)
Communication About Medicines (% Always)
Hospital Environment Items
Cleanliness of Hospital Environment (% Always)
Quietness of Hospital Environment (% Always)
Discharge Information Composite
Discharge Information (% Yes)
Overall Rating (% 9 & %10)
Willingness to Recommend (% Definitely Yes)