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HCHC revises visitation guidelines

Henry County Health Center | June 2nd, 2020

Henry County Health Center has revised the visitation guidelines that were implemented at the beginning of the COVID-19 pandemic. To protect our patients, associates and community from potential COVID-19 infection, visiting is now allowed in designated areas. Everyone who enters the facility is required to wear a facemask and will be screened.


All visitors have required temperature checks and are asked screening questions to determine if they can enter the facility (screening questions listed under “Screening Process”). Children under the age of 18 will not be allowed except under extraordinary circumstances. Permitted visitors must stay in the patient’s room during their visit or a designated visitor area. They are not to be walking in the hallways. Following are the visitor rules for specific areas:


  • Park Place Elder Living – No visitors.
  • Inpatient Services – One visitor per day during visiting hours only (12 pm-5 pm). Visitors may not leave and return in the same day, and must stay in the patient’s room during their visit. No visitors for patients who are COVID-19 positive or patients considered under investigation for COVID-19. Support provided via telephone or video visits.
  • Emergency Department – One visitor, who must remain in patient’s room for entire visit. May allow additional visitors based on clinical patient situation.
  • End of life when death is imminent – Patients may have one visitor.
  • Minors under age of 18 – One visitor, parent or guardian.
  • Patients having surgery or procedures – One visitor on the day of surgery or the procedure day.
  • Outpatients – One visitor.
  • Patients requiring special assistance – One visitor or guardian.


Exceptions that require approval by the provider or administration include:

  • Patients with disruptive behavior, where a family member is key to their care may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
  • Elders at Park Place who are in need of a visitor due to significant impact on emotional well-being and/or end of life must be approved by the Park Place Administrator.


Screening Process

All potential visitors and outpatients are screened with the following questions. Facemasks are given before entering the hospital and must be worn at all times.

    • Temperature: fever is considered equal to or greater than 100°F.
    • Do you have cough and shortness of breath or difficulty breathing?
    • Do you have at least two of the following new onset symptoms: fever equal to or greater than 100°F, chills, repeated shaking with chills, vomiting and/or diarrhea, muscle pain, headache, sore throat, new loss of taste or smell? (*These symptoms may appear 2-14 days after exposure to the virus.)
    • Do you live with someone who has symptoms of COVID-19 or has tested positive for COVID-19?
    • Have you had close contact with a person who is visibly sick with respiratory symptoms or says they are sick with respiratory symptoms?

The entrances that are open are as follows:

  • Main Lobby entrance: 6 a.m. to 5 p.m. Monday-Friday.
  • Emergency Department entrance: After 5 p.m. Monday-Friday. All day Saturday-Sunday. 24 hours a day for patients and visitors in the Emergency Department.